Customer Management & Rewards
Manage Promotions, Rewards groups, house accounts, and more.
Manage Customer Info
In mPower, you can record and manage a variety of customer information. Below is an overview of the key fields you can track:
Customer Loyalty & Group Management
mPower gives you powerful tools to manage customer loyalty programs, discounts, and promotions all in one place.
With the built-in rewards program, you can:
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Track customer points or dollars spent.
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Assign higher point values to specific categories or departments.
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Quickly scan rewards cards at checkout to add customers to transactions.
In addition, mPower allows you to create unlimited customer groups to simplify pricing and promotions. Popular examples include wine club members, rewards members, or house accounts. With customer groups, you can:
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Easily apply discounts or promotions to specific groups.
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Manage wholesale pricing with discount or cost-plus pricing structures.
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Organize your customer base for targeted marketing campaigns.
Together, customer rewards and customer groups help you drive loyalty, reward repeat purchases, and streamline promotions for every type of shopper.
Customer Reporting
mPower’s customer reporting tools make it easy to understand your shoppers and improve your marketing efforts. With mPower Reporter, you can:
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Identify customers who purchased specific items or product categories.
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Run sales history reports to find your top customers by spend or frequency.
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Export a “Customers with Email” report directly to Excel for use with popular email marketing platforms like MailChimp, iContact, or Constant Contact.
By combining your customer email list with your preferred email marketing service, you can quickly launch targeted promotions, announce new products, and reward loyal shoppers. This helps drive repeat business and boost sales.
