Support
Support that actually helps.
U.S.-based support for beer, wine & spirits retailers — remote assistance, a help desk, and a real person on the phone. No scripts, no runaround.
Get help fast
Choose how you want to connect.
Four ways to reach mPower support — whichever fits the moment.
mPower Support (TeamViewer)
Use this link as directed by your support representative to let a technician connect directly to your system.
Launch TeamViewer → Tickets & DocumentationHelp Desk
View open and closed support tickets and search our Knowledgebase for step-by-step documentation.
Open Help Desk → DemonstrationsJoin a Scheduled Demonstration
Already have a demo on the calendar? Use this link to join the meeting at your scheduled time.
Join Meeting →Need to Reach Us?
Support Phone: 972-234-5884
Support Email: Support@mPowerBeverage.com
U.S.-Based. Industry-Focused. No Scripts.
Our support team is based in the U.S. and works exclusively with liquor store operators. When you call or submit a ticket, you’re talking to someone who knows the software and understands the business — not a general help desk reading from a script.
TeamViewer lets our technicians connect directly to your system and work through issues alongside you in real time. Most sessions are resolved in a single call. For less urgent questions, the Help Desk portal lets you submit tickets, track their status, and search our documentation for step-by-step guides on common tasks like end-of-day closing, inventory counts, and report generation.
Support hours are Monday through Friday, 8:30am to 6:00pm Central Time. For after-hours situations, leave a voicemail at (972) 234-5884 and we’ll get back to you as quickly as possible.
Have a quick
question?
Check our FAQ for instant answers on setup, hardware, and billing — or reach out directly and we’ll give you a straight answer.
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